Tickets and information
We do not handle currency onboard ferries. Tickets must be purchased in advance.
The ferries accept HSL Helsinki’s internal tickets and regional tickets. In passenger traffic, all ferries apply the valid prices of HSL.
The period of validity for tickets purchased from the machines starts when they are purchased. Suomenlinna tickets for round-trips can be also bought from the service points of HSL.
Bicycle yearticket
As a resident of Suomenlinna you may purchase year ticket for your bicycle with this form.
It is not necessary to make a reservation for the car, but it is subject to a transportation fee. The driver and the passengers must also possess a valid passenger traffic ticket. The transportation fee must be paid in advance on land, as Suomenlinna fortress does not have ticket machines for transporting vehicles, nor do the ferries sell tickets.
The car, motorcycle or bike by transportation fee is paid to the vehicle transport payment machine. These machines are located in the terminal areas of Kauppatori and Katajanokka.
The machines accepting transportation fees accept micro-chipped debit and credit cards. The transportation fee is determined based on the size of the vehicle. The transportation fee receipt will be checked on the ferry.
Maximum dimension for vehicles
M/S Suomenlinna II and M/S Suokki
- Lenght 7 m
- Height 2,7 m
- Width 2,3 m
M/S Tor
- Lenght 5,2 m
- Height 2,4 m
- Width 2,3 m
Kartta
The ferries operating from Kauppatori to Suomenlinna main dock are M/S Suokki, M/S Suomenlinna II and M/S Tor. Service ferry M/S Ehrensvärd departs from Katajanokka and arrives at the service dock of Suomenlinna fortress.
The fee warrants to a round-trip. Prices are for tickets purchased from the ticket machine. Billing charge for customers with billing contract is 5€.
The driver and the passengers of the vehicle must also possess a valid passenger traffic ticket.
Customers with billing contract can purchase HSL’s passanger traffic ticket thru us for 10€ each.
| Vehicle | Price |
|---|---|
| Under 6 meters | 45,00 € |
| From 6 to 9 meters | 89,00 € |
| From 9 to 12 meters or 20-35 tonnes | 134,00 € |
| From 12 to 18 meters or 36-50 tonnes | 223,00 € |
| Over 18 meters or over 50 tonnes | 312,00 € |
| Other vehicles and freight | Price |
|---|---|
| Motorcycle | 36,00 € |
| – 1-Year ticket | 260,00 € |
| Bicycle | 9,50 € |
| – 1-Year ticket | 61,00 € |
| Freight, first 25kg | 9,50 € |
1-year ticket is valid thru the ongoing calendar year.
It is possible to make a reservation for your vehicle in advance. Reservation fee 10 €/direction, There and back reservation 20 €. By making a reservation you can be sure there is room for your vehicle on the ferry. Find out more from below at Car space reservations.
If necessary, you can reserve a space for your car by phone. The reservation must be placed during the previous workday before the transportation not later than 12 pm.
To reserve a space for your car, please call +358204 91 2881. The reservation is binding.
A handling cost of 10 € will be charged for cancellations or changed reservations.
If the reservation is made more than 14 days before the transportation, SLL will send an invoice that must be paid to the company’s bank account. If necessary, the customer may also reserve a space for the passage back.
If the car space is reserved less than 14 days before the transportation, the transportation fee is paid in the terminal area by using the vehicle transport payment machines before moving the vehicle onto the ferry.
The reservation payment for the passage back is also paid on land by using the vehicle transport payment machine.
You must arrive to the departure dock at least 10 minutes before the ferry is scheduled to depart.
Transport conditions for passengers and luggage
These general transport conditions are applied as of 1 May 2000 to the transport of passengers and luggage from the inner city of Helsinki to Suomenlinna and back by Suomenlinnan Liikenne Oy.
1. . Definitions
‘Charterer’ refers to Suomenlinnan Liikenne Oy, which owns or charters the vessel on which passengers and luggage are transported.
‘Passenger’ refers to a person who is transported on the vessel on the basis of a ticket valid in the internal or regional public transport services of Helsinki. It also refers to a person who, under a cargo transport agreement concluded with the charterer, accompanies a vehicle being transported on the vessel.
‘Luggage’ refers to all items transported for a passenger, excluding vehicles or other means of transport transported by the charterer on the basis of its general transport conditions.
‘Hand luggage’ refers to luggage, including pets and personal items, carried by or otherwise held in the possession of a passenger during transport.
2. The vessel and transport
The vessel providing the transport service will be indicated in the schedules valid at the time. The charterer is also entitled to carry out the transport on a vessel other than the one named in the schedule or one indicated elsewhere.
The charterer will have the right to make changes to the schedules and deviate from the itinerary without prior notice due to traffic conditions or other circumstances, such as a technical failure, weather and ice conditions, docking, damage at sea or other circumstances beyond the charterer’s control (for force majeure obstacles, see also section 6).
The charterer will have the right to refuse to transport a passenger who may cause the charterer expenses or endanger the health or otherwise restrict the rights of other passengers or staff. The charterer or the charterer’s representative may also either refuse to transport an intoxicated or disorderly passenger or remove such a passenger from the vessel.
3. Luggage
Passengers are entitled to carry a reasonable amount of luggage. If the total weight of the items carried by a passenger exceeds 20 kg, they no longer constitute luggage. Instead, they are considered to be cargo subject to a separate tariff of the charterer, the transport of which is subject to the charterer’s general transport conditions.
The charterer will have the right to refuse to transport luggage if said luggage, including hand luggage, may cause a danger or harm to other passengers or luggage, the environment, cargo or the vessel. If luggage causing danger or harm has been brought on board, the charterer will have the right, without further consultation with the passenger, to transport said luggage to port, render it harmless or dispose of it at the passenger’s expense and without incurring liability for damages.
The charterer will have the right to transport luggage on the deck of the vessel without separate notice.
4. Obligations of the passenger
During transport, the passenger will be obligated to comply with the regulations on order and safety in force on the vessel, and with the instructions issued by the master of the vessel and their assistants. The master of the vessel and their assistants will supervise compliance with the regulations and will be entitled to use coercive measures as provided for in the Seafarers’ Act (423/78) in order to maintain order on the vessel.
If the passenger knows that their luggage or hand luggage may cause danger or harm to other passengers or to luggage, cargo, the crew or the vessel, they must inform the charterer of this before the start of the journey. Similarly, the passenger must inform the charterer if their luggage requires special care. The charterer may refuse to transport such luggage.
The passenger must exercise care when transporting their luggage, including hand luggage.
If the passenger causes any damage to the charterer or the vessel, the passenger will be fully liable to pay compensation. If the passenger’s luggage has caused damage to the charterer or the ship, the passenger will be liable if they or someone under their responsibility has caused the damage by fault or negligence.
5. The charterer’s liability for personal injuries and damage to luggage
The charterer will be liable for any personal injury to the passenger caused by an event occurring during the journey, and for any damage caused to the passenger by a delay, even if the delay is not caused by an event occurring during the journey, if the damage was caused by the fault or negligence of the charterer or of a person under their responsibility.
The charterer will be liable to the passenger for any damage to luggage if said luggage, including hand luggage, is lost or damaged as a result of an incident occurring during transport and the loss or damage is caused by the fault or negligence of the charterer or someone under their responsibility. The same applies to any damage caused by the passenger’s luggage or hand luggage being delayed, even if the delay is not caused by an event occurring during transport.
A passenger who has suffered a personal injury or damage to luggage will be obligated to prove the extent of the damage. In the case of a personal injury and damage to or loss of hand luggage, the passenger must also prove that the damage or loss was caused by the fault or negligence of the charterer or a person under their responsibility, unless the loss or damage occurred in the event of a shipwreck, collision, stranding, explosion, fire or damage to the ship.
The charterer will not be obligated to compensate the passenger for any lost money, securities, works of art or other particularly valuable luggage, unless the charterer has taken such property into storage.
6. Exemption from liability
The charterer will not be liable for any personal injury or delay to the passenger occurring before the passenger’s embarkation or after their disembarkation. Nor will the charterer be liable for any loss of, damage to or delay of hand luggage before said luggage is brought on board or after it is taken ashore.
When assessing personal injuries and damage to luggage, including damage caused by a delay, any damage or delay caused by a force majeure reason will not be deemed to be the fault of or neglect on the part of the charterer. Such a reason may be an unexpected and sudden technical failure of the vessel or its controls, an accident, weather conditions, traffic conditions, a labour dispute, the actions of a public authority, a war event or any other similar cause.
Nor will the charterer be liable for any damage or delay caused to the passenger or luggage due to insufficient transport capacity on the route.
The carrier will not be liable for any indirect damage, such as a loss of income, caused by cargo being damaged or delayed.
If it has been agreed between the charterer and the passenger that the transport service or part thereof is to be performed by an appointed sub-charterer, the charterer will not be liable for any loss, damage or delay caused by an event occurring during the sub-charterer’s part of the transport.
7. Limitation of liability
If the charterer is found liable for any damage or delay under these transport conditions or applicable law, the maximum liability of the charterer is limited in accordance with the provisions of the Maritime Act (674/1994) or the provisions of conventions applied to the transport service. In addition to the detailed limitations of liability regarding the passenger and luggage, the charterer will always be entitled to invoke global limitation rules as set out in the Maritime Act.
The provisions on the exemption from or limitation of liability of the charterer and persons under their responsibility will apply even if the compensation claim is not based on the transport agreement.
8. The passenger’s excess
The passenger will be subject to an excess for any damage or delay as set out in the Maritime Act. The excess will be calculated based on the amount of the loss or damage before the limitation to the carrier’s liability in accordance with section 7.
9. Responsibility for assistants and sub-charterers
Any sub-charterers used by the charterer, as well as officers, crew, officials, agents, stevedores and other parties under the responsibility of the charterer, will have the right to invoke the same provisions on exemption from liability and limitation of liability as the charterer.
The combined liability of the charterer and the person under their responsibility may not exceed the limits of liability set out in the Maritime Act.
10. Complaints
The passenger or their successor must inform the charterer in writing without delay after becoming aware of circumstances giving rise to a potential claim for compensation.
11. Limitation period
Any claims against the carrier will be time-limited unless the action against the carrier has been brought within the time limit laid down in the Maritime Act.
Any claim based on the death or bodily injury of a passenger or a delay in the transport of a passenger will expire two years from the date of disembarkation or the date when it should have occurred, or, if the death occurs after disembarkation, two years from the date of death, but not later than three years after disembarkation.
A claim based on loss, damage or delay in transport of luggage, including hand luggage, will expire two years from the date when the luggage was brought ashore or, if said luggage is lost during transport, the date on which it should have been brought ashore.
12. Applicable law and jurisdiction
Finnish law will be applied to the transport service and any disputes regarding it. The competent court in matters related to the transport service is the Helsinki Maritime Court.
General transport conditions
These general transport conditions are applied as of 1 May 2000 to agreements on the transport of goods from the inner city of Helsinki to Suomenlinna and back concluded with Suomenlinnan Liikenne Oy.
1. Definitions
‘Carrier’ refers to Suomenlinnan Liikenne Oy, which owns or charters the vessels on which cargo is transported.
‘Shipper’ refers to the party who concludes an agreement with the carrier or their representative on the transport of cargo.
‘Cargo’ refers to all motor vehicles, trailers and transport units and other general goods transported on board the vessel under a separate tariff of the carrier, but not luggage.
2. Transport agreement
The transport agreement is concluded on the basis of confirmed advance reservations or at the time of departure of the vessel. The transport agreement is evidenced by a freight ticket, which does not, however, indicate the consignor and consignee of the cargo. These general transport conditions are part of the transport agreement.
The liability of the driver of a vehicle transported on the vessel and the carrier is governed by the general transport conditions for passengers and luggage.
3. Freightage and payment terms
The freightage will be based on the carrier’s tariffs in force on the date of transport. Unless otherwise agreed, the freightage amount must be paid in full before the start of the journey.
4. The vessel and transport
The carrier will also be entitled to carry out the transport on a vessel other than the one named in the schedule or one indicated elsewhere, and use a sub-carrier in the performance of the transport service.
The carrier will have the right, without prior notice, to make changes to the schedules, cancel a departure indicated in the schedules and deviate from the itinerary due to traffic conditions or other circumstances, such as a technical failure, weather and ice conditions, docking, damage at sea or other circumstances beyond the carrier’s control (force majeure).
5. Delivery, transport and unloading of cargo
A vehicle not ready to be driven on board at least ten (10) minutes before the vessel’s announced departure time will lose its reserved place on the vessel. A vehicle that has not reserved a place on the vessel will only be entitled to one if there is room on the vessel.
The carrier accepts the cargo for transport when it crosses the vessel’s side at the point of departure. The cargo must be delivered to the carrier in such a condition that it can be easily and safely brought on board, stowed, transported and unloaded.
Vehicles and other cargo will be transported on the deck of the vessel. The carrier will not be responsible for the unsuitability of the cargo for transport on deck.
The carrier will not be obligated to examine the inside of the vehicle or other transport unit to check that the cargo is packed in such a way that it cannot be damaged or cause personal injuries or damage to property. The shipper will be liable to the carrier for any damage caused by cargo loaded or packed incorrectly or incompletely into a vehicle or other transport unit.
The shipper will be obligated to ensure that the cargo is picked up immediately once the vessel has reached its destination.
The cargo is considered to be unloaded when it crosses the vessel’s side at the destination. If the cargo is not picked up immediately after the vessel has reached the quay, the carrier will have the right to unload the cargo in the quay area on behalf and at the risk of the consignee.
If the shipper leaves the loading or unloading of the cargo to the carrier, these procedures will be carried out under the responsibility of the shipper.
6. Dangerous goods
Any dangerous goods will be accepted for transport only with the consent of the carrier. The shipper must indicate the IMDG code of the dangerous goods, the technical description of the goods, information on the necessary precautionary measures to be taken and how the potential danger can be prevented. The shipper must ensure that the provisions of the Act on the Transport of Dangerous Goods (719/1994), the Decree on the Transport of Dangerous Goods in Packaged Form by Sea (666/1998) and other provisions and regulations on the transport of dangerous goods are complied with.
If the shipper otherwise knows that the nature of the goods is such that their transport may cause danger or substantial damage to persons, the vessel or cargo, they must also indicate this in advance.
If the shipper hands over dangerous goods for transport without informing the carrier of the dangerous nature of the goods and without providing information on the necessary safety measures, the shipper will be liable to the carrier for any costs and damage caused by the transport of such goods. In such a case, the carrier will be entitled, depending on the circumstances, to unload, render harmless or destroy the goods without liability for compensation.
7. Live animals
The shipper must always provide separate notice of the transport of a live animal, and the transport will only take place with the consent of the carrier. Live animals may be taken on board provided that they do not cause harm to other passengers. Police dogs, guide dogs for the visually impaired, assistance dogs for the disabled and civil protection dogs are always permitted to be taken on board. The carrier will not be liable for any loss of or damage to live animals due to the special risks associated with such transport.
If a live animal causes damage to the carrier, the vessel, other items being transported or passengers, the shipper will be fully liable for compensation.
8. Liability of the carrier
The carrier’s liability for the cargo begins when they accept it for transport and ends when it is unloaded at the destination.
The carrier’s liability for any damage or delays is determined in accordance with the Maritime Act (674/1994). The carrier’s liability for damage is limited as provided for in the Maritime Act and the international conventions on which it is based as regards the amount, exemption and limitation of liability. Transport is therefore subject to the International Convention for the Unification of Certain Rules of Law relating to Bills of Lading (1924) as it appears in its 1968 amendment protocol (the Hague-Visby Rules) and the 1979 protocol. Any terms that derogate from the Maritime Act or conventions to the detriment of the shipper, consignor or consignee are null and void. The validity of the transport agreement and its conditions is not otherwise affected by the invalidity of a condition.
The carrier will be liable for any damage caused by a delay or damage resulting from the loss of or damage to the cargo while in the carrier’s care, unless it is proven that damage was not caused or contributed to by the carrier’s own fault or negligence or that of a person under the carrier’s responsibility.
The carrier will not be responsible for delivering the cargo at the destination to the authorised consignee.
9. Exemption from the carrier’s liability
The carrier will not be liable for any damage or delay caused by measures taken to save life or reasonable measures taken to save the vessel or other property at sea.
The carrier will not be liable for any damage or delay if they prove that the damage or delay was caused by a fault or negligence in the navigation or handling of the ship, or by a fire not caused by their own fault or negligence, provided that they or a person under their responsibility took due care to ensure the seaworthiness of the vessel before departure.
The carrier will not be liable for any damage or delay caused by the fault or negligence of the shipper, compliance with instructions given to the carrier, defective or incorrect packaging of the cargo, an error or omission in the information given about the cargo, damage caused by the inherent nature of the cargo, handling of the cargo on behalf of the shipper or any other cause that the carrier could not reasonably have avoided.
The carrier will not be liable for any damage or delay caused by a force majeure reason in the performance of the transport service, such as unexpected technical failure of the vessel or its controls, weather conditions, traffic conditions, a labour dispute or other similar causes.
Nor will the carrier be liable for any damage or delay caused to the cargo due to insufficient transport capacity on the route or the vessel being unsuitable for transporting the cargo.
If it has been agreed between the carrier and the shipper that the transport or a part thereof is to be performed by an appointed sub-carrier, the carrier will not be liable for any damage to or delay of the cargo caused by an event occurring while the cargo was in the possession of the sub-carrier.
10. Limitation of liability
If the carrier is found liable for any damage or delay under these transport conditions or the applicable law, the compensation amount and maximum liability of the carrier is limited in accordance with the provisions of the Maritime Act (674/1994) or the provisions of conventions applied to the transport. In addition to the detailed limitations of liability regarding the transport of goods, the carrier will always be entitled to invoke global limitation rules as set out in the Maritime Act.
The carrier will not be liable for any indirect damage, such as a loss of income, caused by cargo being damaged or delayed.
When assessing the amount of damage caused by a delay, it must be taken into account that the carrier has not guaranteed the times indicated in the schedule and is entitled to deviate from the stated departure times if necessary (see also sections 4 and 9).
11. Liability of assistants and sub-carriers
Any sub-carriers used by the carrier, and the officers, crew, officials, agents, stevedores and other parties under the responsibility of the carrier, will have the right to invoke the same provisions on exemption from liability and limitation of liability as the carrier.
The combined liability of the carrier and the person under their responsibility may not exceed the limits of liability set out in the Maritime Act.
The provisions on the exemption or limitation of liability of the carrier and persons under their responsibility will apply even if the compensation claim is not based on the transport agreement.
12. General average
The 1974 York-Antwerp Rules will be applied to any damage, loss and expenses arising from a general average and to the apportionment of them. The marine damage report will be drawn up by an average adjuster appointed by the carrier.
13. Complaints
If a loss of or damage to the cargo could not be detected at the time of delivery of said cargo, the shipper must notify the carrier in writing within three days of delivery of the cargo.
14. Limitation period
Any claims against the carrier will be time-limited unless the action against the carrier has been brought within the time limit laid down in the Maritime Act.
A claim based on any loss of, damage to or delay in the transport of cargo will expire within one year of the date on which the cargo was or should have been unloaded from the vessel.
15. Applicable law and jurisdiction
Finnish law will be applied to the transport service and any disputes regarding it. The competent court in matters related to the transport service is the Helsinki Maritime Court.